Legal

Refund Policy

Last updated: June 9, 2026

7-Day Money-Back Guarantee

We offer a full 7-day money-back guarantee on all new paid subscriptions (Starter and Pro plans). If you are not satisfied with RRLabs within 7 days of your first payment, contact us and we will issue a full refund — no questions asked.

What Is Eligible for a Refund

First-time subscription payments within 7 days

Duplicate charges caused by billing errors

Charges made after account cancellation confirmation

What Is Not Eligible

Refund requests made after the 7-day window

Renewal charges (monthly subscription renewals)

Partial month refunds after using the service

Enterprise plan payments (governed by custom agreement)

How to Request a Refund

To request a refund, email us at support@rrlabs.online with:

Your registered email address
The transaction ID from your Payment gateway receipt
Brief reason for the refund request

Approved refunds are processed within 5-10 business days to your original payment method.

Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused days in the current period unless within the 7-day guarantee window.